Privacy policy
Last updated November 2026
This policy explains how IMUSE INC (“we”, “us”), which operates FindTravel at findtravel.ai, collects and uses personal information.
Information we collect
- Contact details you give us, such as your name and email address, when you join the beta or write to us.
- Trip requests you send to the planner, such as destination, dates, budget and preferences.
- Booking tracking data we receive from travel partners and affiliate networks: a booking reference, value, status and the tracking ID linked to your account. We do not receive your payment card details.
- Payout details needed to pay cashback, such as a PayPal email or bank details, handled through our payment provider.
- Technical data such as IP address, browser type and pages visited, collected through server logs and essential cookies.
How we use it
- To build and send your trip plans.
- To track bookings and pay you cashback.
- To answer your messages and provide support.
- To keep the service secure and prevent fraud.
- To improve the planner. We may use trip requests in aggregated or de-identified form to evaluate quality.
AI processing
Your trip request is processed by AI models provided by third-party processors to understand your request and compare it with hotel information. We send only what's needed to answer the request and ask processors not to use it for training their models where that option is available. Do not include sensitive personal information, such as passport numbers or health details, in trip requests.
Sharing
We share information only with service providers who help us run FindTravel (hosting, email, AI processing, payments), with travel partners and affiliate networks to the extent needed to track bookings, and with authorities when the law requires it. We do not sell your personal information and do not share it for cross-context behavioral advertising.
Cookies
Our site uses only cookies needed for it to work. When you click a partner link, the partner's site sets its own cookies to record that you came from us; those are governed by the partner's privacy policy.
Retention
We keep account and booking records for as long as your account is active and as required for tax and accounting, typically up to seven years for payout records. Trip requests are kept for up to 24 months.
Your rights
Depending on where you live, including California and the European Economic Area, you may have the right to access, correct, delete or receive a copy of your personal information, and to object to certain processing. Email hello@findtravel.ai and we will respond within 30 days. We won't treat you differently for exercising these rights.
Children
FindTravel is not intended for anyone under 18, and we do not knowingly collect their information.
Changes and contact
We will post changes here and update the date above. For material changes we will notify registered users by email.
IMUSE INC
1150 NW 72nd Ave, Tower 1, Ste 455 #9745, Miami, FL 33126, USA
hello@findtravel.ai